Shipping & Delivery Policy

Shipping and delivery

Eligible shipping services, charges and estimates are displayed at checkout for the entered destination. Lurtad does not promise a promotional free-shipping threshold unless one is shown live during checkout.

Order processing

Payment verification, inventory allocation and packing may occur before carrier handoff. Processing time is separate from transit time.

Event planning

Order early enough to allow for processing, transit, inspection and replacement planning. Delivery estimates are not event-date guarantees.

Tracking

Tracking information is sent when available. Carrier scans and estimated dates can change and are not guaranteed appointments.

Address accuracy

Review the recipient name, unit number, street, city, postal code and country before paying.

Delivery conditions

Weather, customs, remote-area service, carrier capacity and access restrictions can affect arrival.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Taizhou Zhaoyi Technology Co., Ltd.
A277, Room 205, No. 41 Meilan East Road, Hailing District, Taizhou, Jiangsu, China (Cluster Registration)
Email: service@lurtad.com